This is the best PBX software i have tested so far and being able to use it in Windows is even better!! It is very easy to set up and the sound it very clear. Well done! First of all, is it possible to change the digital receptionist to say "Hash" key rather than the "Pound" key? Or can we record our own and replace the files in the "Prompts" folder? Secondly, I cannot get the box to punt on the email notification of voicemails at all. I have given the Voicemail setting the mail server's public ip address specified the port and its very own mailbox too but it just doesn't send anything. And staying with voicemail, I can only hear 3 seconds of each message before the line goes quiet....... Any help at all would be very much appreciated.