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- Feb 14, 2018
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Hi Guys,
I'm trying to find a way to do announcements as separate recordings in the 3CX digital receptionist. In other soft-pbxs, you can actually create a destination called an announcement, that will simply play a recording and then direct the call to another destination (to an extension, VMail, another announcement, or an IVR). However, the closest I can get in 3CX is to create a digital receptionist with no menu options and a timeout of 1 sec. This works, however the timeout creates an awkward moment of silence that could easily be mistaken for a disconnect. Any ideas?
Before everyone asks, I'm running 15.5.9348.3 (SP3 latest)
Dredd
I'm trying to find a way to do announcements as separate recordings in the 3CX digital receptionist. In other soft-pbxs, you can actually create a destination called an announcement, that will simply play a recording and then direct the call to another destination (to an extension, VMail, another announcement, or an IVR). However, the closest I can get in 3CX is to create a digital receptionist with no menu options and a timeout of 1 sec. This works, however the timeout creates an awkward moment of silence that could easily be mistaken for a disconnect. Any ideas?
Before everyone asks, I'm running 15.5.9348.3 (SP3 latest)
Dredd