Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Digital Receptionist - display on destination phone

Discussion in '3CX Phone System - General' started by jhauxwell, Sep 21, 2013.

Thread Status:
Not open for further replies.
  1. jhauxwell

    Joined:
    Sep 21, 2013
    Messages:
    1
    Likes Received:
    0
    Hi,

    We have installed 3CX and are really happy with everything so far. The business would like to use a basic Digital Receptionist but i cannot find where we can append the caller ID so that if an inbound caller chooses option 2 which is 'Accounts', then when the extension rings, the phone display should really give an indication that it was the accounts option that was pressed.

    Any guidance would be greatly appreciated.

    Best regards,

    Joel.
     
  2. ian.watts

    ian.watts Active Member

    Joined:
    Apr 8, 2011
    Messages:
    532
    Likes Received:
    1
    Use a ring group and append caller ID for the group name.. then route "2" from the tree to ring that group.. even if it only has one member it can help.
     
Thread Status:
Not open for further replies.