Digital Receptionist do not connecting to extension

Discussion in '3CX Phone System - General' started by ngsolutions, Apr 24, 2007.

  1. ngsolutions

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    HI every one

    I have problem with Digital Receptionist. J have configurated option time out 5 and connect to extension. After prompt the line is deaf.


    Do you have any idea to fix it??
     
  2. Alexander

    Joined:
    Nov 10, 2006
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    Hi !

    Please repeat the sutuation and then send your log-files (from the '<3CX PhoneSystem folder>\Data\Logs' folder) to me. You can have a look at them also (especially at the '3CXIvr*.log' files), probably you will see the reason of the problem.

    Thanks for your help :)
     

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