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Digital Receptionist Hangsup After 10 Seconds.....

Discussion in '3CX Phone System - General' started by chrisjr, Apr 30, 2007.

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  1. chrisjr

    Jan 23, 2007
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    I'm using Broadvoice and I'm able to make inbound and outbound calls without having any problems. But I'm having problems when I use a digital receptionist. Every time I use one it will answer the call for me but then hangs up 10-15 seconds later. If I do press 1 or 2 it will ring the ring group but still disconnect after 10-15 seconds (10-15 seconds after digital receptionist picks up). I've pasted my server log below as well. Does anyone have any suggestions??

    11:25:22.343 StratLink::eek:nHangUp Call(C:6): Ln:10000@Broadovice1 hung up call; reason: BYE
    11:25:15.765 CallLegImpl::eek:nConnected Call(C:6): Created audio channel for Ext.101 ( with Media Server (
    11:25:15.765 StratInOut::eek:nConnected Call(C:6): Setup completed for call from Ln:10000@Broadovice1 to Ext.101
    11:25:15.093 CallConf::eek:nProvisional Call(C:6): got response from 101
    11:25:09.796 MediaServerReporting::DTMFhandler from 'PhoneServer:0/MediaServer':DTMF (RTP) from arrived. in-band DTMF tone detection is turned off.
    11:25:05.687 CallLegImpl::eek:nConnected Call(C:6): Created audio channel for Ln:10000@Broadovice1 ( with Media Server (
    11:25:05.671 CallConf::eek:nIncoming Call(C:6): Incoming call from Ln:10000@Broadovice1 to sip:2627371044@
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