Digital Receptionist-how to change external number on set days

Discussion in '3CX Phone System - General' started by davidbr117, Apr 12, 2018.

  1. davidbr117

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    Hi wondering if anyone can help me

    ATM I have a digital receptinist set to out of hours, so when someone calls out off hours, they get a voice prompt and press option 1, then it connects to a dummy exstension whitch is forwarded to my mobile

    my question is,is it possible for example
    if they press option 1 on these days

    monday-friday have it ring my number, then
    saturday-sunday have it ring someone elses mobile

    at the moment i am having to change it manually, is there away to make it automatic
     
  2. craigreilly

    craigreilly Well-Known Member

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    Maybe thru the CFD (Call Flow Designer) ?
    Seems logical this would be easy to do -
    M-F - ext 500
    S-S - ext 501
    based on time of day...
     
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  3. davidbr117

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    Thanks ill have a look into that now
     
  4. craigreilly

    craigreilly Well-Known Member

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    And by using an extension… You can easily change the mobile number associated with that extension, instead of having to re-create the CFD
     
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  5. Saqqara

    Saqqara Active Member

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    #5 Saqqara, Apr 12, 2018
    Last edited: Apr 12, 2018