Digital Receptionist Option - Forward to VM over Bridge

Discussion in '3CX Phone System - General' started by TSlocum, Aug 26, 2015.

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  1. TSlocum

    TSlocum New Member

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    We have 3CX in two locations, and I'm setting up the 2nd office. At the 2nd office, we have an after hours message with three options, and we want one of the options to forward the call to the voicemail of an extension in the 1st office.

    Basically: Someone calls Office 2 after hours and presses "3", call goes to voicemail of extension in Office 1.

    How could I set this up?
     
  2. leejor

    leejor Well-Known Member

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    It's come up before..

    http://www.3cx.com/forums/transfer-direct-to-voicemail-across-a-bridge-40007.html
     
  3. Saqqara

    Saqqara Well-Known Member

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    I would try this,

    Digital Reception calls a dummy extension Site2

    Site2 Dummy Extension - Forwards to an external number as per info in url above post #3
     
  4. TSlocum

    TSlocum New Member

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    Thank you all for the replies.

    I ended up creating a dummy extension at site 2 that forwards to the correct extension at site 1, which will be automatically set to unavailable after hours so it goes directly to VM. This way, I won't need to mess with dial codes over bridges.
     
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