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- May 10, 2010
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Hi
We make wide use of the digital receptionist but on occasions it is very slow to answer, about 8 seconds. You can hear the call being picked up but the delay is before the digital receptionist speaks. Its almost like the system has to cache the recording back up in to memory as sometimes it answers immediately.
We also experience some similar delays in the voicemail prompts as well.
Is there a way to cache things to ensure prompt answering or are we missing some config somewhere?
We are running version 8 on w2008R2.
We make wide use of the digital receptionist but on occasions it is very slow to answer, about 8 seconds. You can hear the call being picked up but the delay is before the digital receptionist speaks. Its almost like the system has to cache the recording back up in to memory as sometimes it answers immediately.
We also experience some similar delays in the voicemail prompts as well.
Is there a way to cache things to ensure prompt answering or are we missing some config somewhere?
We are running version 8 on w2008R2.