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Digital Receptionist statistics report

Discussion in '3CX Phone System - General' started by crystal6, Sep 25, 2017.

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  1. crystal6

    Joined:
    Mar 25, 2015
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    Hi,

    I was looking for call/statistic report for IVRs.
    ie. how many callers pressed option 2 to hear certain audio announcement.

    Creating ordinary Call Report or Extension Statistic Repoert for ext 8003 (in my case) doesn't seems to do the trick (reports are empty).
    I was wondering, did anybody succeed ?
    PS, this is request from our customer.
     
  2. ivank

    3CX Support

    Joined:
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    Hello. This feature doesn't exist now.
    If you want it to be added in the future versions, please create a corresponding topic in the Ideas category so other users could vote for it.
     
  3. crystal6

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    ok, thanks. I'm going to create new post n Ideas.
     
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