Digital Receptionist transfer by voice commands?

Discussion in '3CX Phone System - General' started by rjm2884, Feb 23, 2018.

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  1. rjm2884

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    Does anyone know if it's possible to use the digital receptionist to transfer by voice command? Such as, "say a representative name > Caller: John > transferring your call to > John ".
     
  2. voiptoys

    voiptoys Active Member

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    Not currently possible, and I don't see a feasible way of doing this with any of the APIs. You might be able to write a separate application that runs on your PC that accepts voice commands, and then have the application send API commands to 3CX. But there is nothing built into 3CX to do this.
     
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  3. Saqqara

    Saqqara Well-Known Member

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