Digital Receptionist transfer music and MOH

Discussion in '3CX Phone System - General' started by Tom Cowley, Aug 25, 2017.

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  1. Tom Cowley

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    Can I specify a different digital receptionist transfer .wav file than the default MOH?

    I use the USprogresstone.wav file for when the digital receptionist is transferring a call to a ring group, but I would like all handsets to play a different file by default when they put someone on hold.
     
  2. Saqqara

    Saqqara Active Member

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    You have not specified which version of 3CX

    In 15.5, under settings you will find Music On Hold,
     
  3. Tom Cowley

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    Hi.

    We're on 15.0.62928.5

    I know I can change the on hold music, but I want all phones to play one audio file when someone is on hold, and a different audio file when the digital receptionist is transferring someone.

    Do you know if that's possible?

    Thanks.
     
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