Digital receptionist - transfer to external number

Discussion in 'Ideas' started by George FBS, Apr 19, 2016.

Digital receptionist - transfer to external number 5 5 1votes
5/5, 1 vote

  1. George FBS

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    Digital Receptionist "Connect to" option

    Hi,

    In V14, would it be possible to add a "Connect to Outside/Mobile number" on the options.

    We've a couple of clients who would benefit from this option in fine-tuning their out-of-hours relay.

    Thanks,
    George
     
  2. tratz

    tratz New Member

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    Re: Digital Receptionist "Connect to" option

    George:

    why not route the call to an internal extension which forwards out to the cell / outside numbers?

    --Tracy
     
  3. IA76

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    Hi

    Is it possible to have an option in the digital receptionist to transfer to an external number.
     
  4. uptime1

    uptime1 New Member

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    +1

    BTW, the workaround solution for this is to setup another extension aka dummy extension that is configured to ring for one second and then forward to the external number and then configure your DR to send the call to the dummy extension.