heres the latest...wiped out machine, put windows 7 instead of xp. restored database..same problem...uninstalled 3cx, reinstalled with new db. same problem. if the caller presses a number to get transfered to a voicemail box of an extension, the music plays for 10 secs and drops call. when i look at system extensions, it does transfer the call from 801 to 999. Sometimes it works, most of the time it doesnt. Also I noticed in Sp1 change log- Fixed: Transfer issue when transferring to voicemail from IVR.
Spec of the CPU are celeron 1.8, 1 gb ram, w7 enterprise.
00:35:39.310 Currently active calls - 1: [1]
00:35:32.271 [CM503007]: Call(1): Device joined: sip:
[email protected]:40600;rinstance=c431485fd7cf0b9b
00:35:32.259 [MS210003] C:1.1:Answer provided. Connection(transcoding mode[unsecure]):184.74.176.122:9000(9001)
00:35:32.256 [MS210000] C:1.3:Offer received. RTP connection: 127.0.0.1:40612(40613)
00:35:32.254 Remote SDP is set for legC:1.3
00:35:32.252 [CM505001]: Ext.999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:
[email protected]:5060]
00:35:32.251 [CM503002]: Call(1): Alerting sip:
[email protected]:40600;rinstance=c431485fd7cf0b9b
00:35:32.132 [MS210001] C:1.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40610(40611)
00:35:32.130 Remote SDP is set for legC:1.2
00:35:32.078 [CM503025]: Call(1): Calling Ext:Ext.999@[Dev:sip:
[email protected]:40600;rinstance=c431485fd7cf0b9b]
00:35:32.020 [CM503004]: Call(1): Route 1: Ext:Ext.999@[Dev:sip:
[email protected]:40600;rinstance=c431485fd7cf0b9b]
00:35:32.018 [CM503010]: Making route(s) to <sip:
[email protected]:5060;user=vmail>
00:35:32.016 Refer: from=<sip:
[email protected]:5060>;tag=6444f739; to=":d1"<sip:
[email protected]:5060;nf=e>;tag=922eed57; RefTo=<sip:
[email protected]:5060;user=vmail>
00:35:31.965 [MS210002] C:1.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7000(7001)
00:35:31.963 [MS210000] C:1.1:Offer received. RTP connection: 4.55.4.130:21280(21281)
00:35:31.961 Remote SDP is set for legC:1.1
00:35:31.800 [MS210003] C:1.2:Answer provided. Connection(transcoding mode[unsecure]):127.0.0.1:7000(7001)
00:35:31.798 [MS210001] C:1.1:Answer received. RTP connection[unsecure]: 4.55.4.130:21280(21281)
00:35:31.796 Remote SDP is set for legC:1.1
00:35:31.584 [MS210002] C:1.1:Offer provided. Connection(transcoding mode): 184.74.176.122:9000(9001)
00:35:31.582 [MS210000] C:1.2:Offer received. RTP connection: 127.0.0.1:40610(40611)
00:35:31.580 Remote SDP is set for legC:1.2
00:35:29.160 [MS211000] C:1.1: 4.55.4.130:21280 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
00:35:15.567 Session 113 of leg C:1.1 is confirmed
00:35:15.428 [CM503007]: Call(1): Device joined: sip:
[email protected]:40600;rinstance=ed4d2f40c63aab6f
00:35:15.417 [CM503007]: Call(1): Device joined: sip:
[email protected]:5060
00:35:15.414 [MS210003] C:1.1:Answer provided. Connection(transcoding mode[unsecure]):184.74.176.122:9000(9001)
00:35:15.410 [MS210001] C:1.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40610(40611)
00:35:15.408 Remote SDP is set for legC:1.2
00:35:15.393 [CM505001]: Ext.801: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:
[email protected]:5060]
00:35:15.393 [CM503002]: Call(1): Alerting sip:
[email protected]:40600;rinstance=ed4d2f40c63aab6f
00:35:15.221 [CM503025]: Call(1): Calling Ext:Ext.801@[Dev:sip:
[email protected]:40600;rinstance=ed4d2f40c63aab6f]
00:35:15.218 [MS210002] C:1.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7000(7001)
00:35:15.204 [CM503004]: Call(1): Route 1: Ext:Ext.801@[Dev:sip:
[email protected]:40600;rinstance=ed4d2f40c63aab6f]
00:35:15.189 [CM503010]: Making route(s) to <sip:
[email protected]:5060>
00:35:15.189 [MS210000] C:1.1:Offer received. RTP connection: 4.55.4.130:21280(21281)
00:35:15.187 Remote SDP is set for legC:1.1
00:35:15.187 [CM505003]: Provider:[Nexvortex - US] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:
[email protected]:5060]
00:35:15.168 [CM503001]: Call(1): Incoming call from +13472782030@(Ln.10000@Nexvortex - US) to <sip:
[email protected]:5060>
00:35:14.791 [CM503012]: Inbound any hours rule (d1) for 10000 forwards to DN:801
00:35:14.788 Looking for inbound target: called=+17184914655; caller=+13472782030
00:35:14.779 [CM500002]: Info on incoming INVITE:
INVITE sip:
[email protected] SIP/2.0
Via: SIP/2.0/UDP 66.23.129.253:5060;branch=z9hG4bK55d7.d05e883.0
Via: SIP/2.0/UDP 66.23.138.162:5060;received=192.168.1.70;branch=z9hG4bK55d7.9d482ff.0
Via: SIP/2.0/UDP 4.55.4.163:5060;branch=z9hG4bK09B5def65d73297c789
Max-Forwards: 15
Record-Route: <sip:
[email protected]:5060;nat=yes;ftag=gK0962b78d;lr=on>
Record-Route: <sip:
[email protected]:5060;nat=yes;ftag=gK0962b78d;lr=on>
Contact: <sip:
[email protected]:5060>
To: <sip:
[email protected]:5060>
From: <sip:
[email protected]:5060>;tag=gK0962b78d
Call-ID:
[email protected]
CSeq: 20136 INVITE
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed
Allow: INVITE, ACK, CANCEL, BYE, PRACK, UPDATE
Supported: 100rel
Content-Length: 0
Remote-Party-ID: <sip:
[email protected]:5060>;privacy=off
00:35:09.274 Currently active calls [none]
00:34:38.962 Currently active calls [none]
00:34:26.416 [CM504001]: Ext.RecordFile: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=86a501b030a47833/RecordFile]
00:34:26.410 [CM504001]: Ext.PlayFile: new contact is registered. Contact(s): [sip
[email protected]:40600;rinstance=c392cee860c7195e/PlayFile]
00:34:26.405 [CM504001]: Ext.MakeCall: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=31acab801bc22c49/MakeCall]
00:34:26.397 [CM504001]: Ext.IVRForward: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=11e05f64f025b549/IVRForward]
00:34:26.391 [CM504001]: Ext.EndCall: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=3a4445b9008d259c/EndCall]
00:34:26.326 [CM504001]: Ext.801: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=ed4d2f40c63aab6f/801]
00:34:26.287 [CM504001]: Ext.999: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=c431485fd7cf0b9b/999]
00:34:23.888 [CM504001]: Ext.SP9: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=7d4b1688ec77fe56/SP9]
00:34:23.886 [CM504001]: Ext.SP8: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=233645c77637f4af/SP8]
00:34:23.884 [CM504001]: Ext.SP7: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=f9548c7c3783ccda/SP7]
00:34:23.880 [CM504001]: Ext.SP6: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=9884b7f05562d85f/SP6]
00:34:23.876 [CM504001]: Ext.SP5: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=b494edaf2cd92478/SP5]
00:34:23.873 [CM504001]: Ext.SP4: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=f082ef2f9bda1a07/SP4]
00:34:23.869 [CM504001]: Ext.SP3: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=53a84cb8ca48952d/SP3]
00:34:23.865 [CM504001]: Ext.SP2: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=1b4eca19447a6856/SP2]
00:34:23.862 [CM504001]: Ext.SP1: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=0e0ce58e6c50dd05/SP1]
00:34:23.858 [CM504001]: Ext.SP0: new contact is registered. Contact(s): [sip:
[email protected]:40000;rinstance=ea4d9b1efd280da4/SP0]
00:34:23.854 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*
[email protected]:40000;rinstance=c12518bec0c29f54/*1]
00:34:23.793 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*
[email protected]:40000;rinstance=c51fbaef8cbf9467/*0]
00:34:23.741 [CM504001]: Ext.*777: new contact is registered. Contact(s): [sip:*
[email protected]:40000;rinstance=f18f27e9e8602bd2/*777]
00:34:23.703 [CM504001]: Ext.704: new contact is registered. Contact(s): [sip:
[email protected]:40300;rinstance=23db6feb3ea794fc/704]
00:34:23.624 [CM504001]: Ext.703: new contact is registered. Contact(s): [sip:
[email protected]:40300;rinstance=b526488e81ffed3f/703]
00:34:23.585 [CM504001]: Ext.702: new contact is registered. Contact(s): [sip:
[email protected]:40300;rinstance=385228b9abc61c57/702]
00:34:23.527 [CM504001]: Ext.701: new contact is registered. Contact(s): [sip:
[email protected]:40300;rinstance=76e7f55a9c13b211/701]
00:34:23.476 [CM504001]: Ext.700: new contact is registered. Contact(s): [sip:
[email protected]:40300;rinstance=d954dd872f8fd372/700]
00:34:17.096 [CM504004]: Registration succeeded for: 10000@Nexvortex - US
00:34:16.727 [CM504003]: Sent registration request for 10000@Nexvortex - US
00:34:16.468 IP(s) added:[192.168.1.106]
00:34:15.654 [CM504001]: Ext.DialCode: new contact is registered. Contact(s): [sip
[email protected]:5488/DialCode]
00:34:15.181 [EC100007]: External application is connected: application:3cx-PC:0/QueueManager local:127.0.0.1:5482 remote:127.0.0.1:49173
00:34:12.937 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
00:34:12.778 [EC200002]: Media server is connected: application:3cx-PC:0/MediaServer local:127.0.0.1:5482 remote:127.0.0.1:49171
00:34:12.513 [EC200005]: Parking Orbit server is connected: application:3cx-PC:0/3CXParkOrbit local:127.0.0.1:5482 remote:127.0.0.1:49170
00:34:11.902 [EC200004]: IVR server is connected: application:3cx-PC:0/IVRServer local:127.0.0.1:5482 remote:127.0.0.1:49169
00:34:10.638 [EC200006]: Conference server is connected: application:3cx-PC:0/3CXConferenceRoom local:127.0.0.1:5482 remote:127.0.0.1:49164
00:34:09.296 [CM504004]: Registration succeeded for: 10000@Nexvortex - US
00:34:08.844 [CM504003]: Sent registration request for 10000@Nexvortex - US
00:34:08.516 [CM506002]: Resolved SIP external IP
ort (184.74.176.122:5060) on Transport 192.168.1.106:5060
00:34:08.438 [CM506001]: STUN request to resolve SIP external IP
ort mapping is sent to STUN server 96.9.132.83:3478 over Transport 192.168.1.106:5060