leejor said:That could depend on where the call is coming from. Most customers want outside calls answered ASAP as there is no point in making people wait, unless you are truing to make them think you are really busy.
If it is coming in via a PSTN gateway then you "adjust" the time before the call is passed on to 3CX.
Link up your team and customers Phone System Live Chat Video Conferencing
Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.
Check your inbox!
We’ve sent you an email. Click on the button in the email body to verify your email address – (if you can not find it, check your spam folder).
Upon verification you will be directed to the 3CX setup wizard.