Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Digital Receptionist_calls timeout

Discussion in '3CX Phone System - General' started by chrisjr, Apr 25, 2007.

Thread Status:
Not open for further replies.
  1. chrisjr

    Joined:
    Jan 23, 2007
    Messages:
    21
    Likes Received:
    0
    I did get both inbound and outbound calls to work correctly with BroadVoice. But I'm having problems when I use a digital receptionist. Every time I use one it will answer the call for me but then hangs up 10-15 seconds later. This is not due to the timeout feature. At least I don't think so. I've change the timeout to 30 seconds and also specified the ring group to go to if no action is taken. But after 10-15 seconds it will just disconnect my call. If I do press 1 or 2 it will ring me to the ring group but still disconnect after 10-15 seconds (10-15 seconds after digital receptionist picks up). I've pasted my server log below as well. Does anyone have any suggestions??



    13:23:20.296 StratLink::eek:nHangUp Call(C:26): got Hang-Up from Ln:10001@Broadvoice2; reason: BYE
    13:23:14.906 CallLegImpl::eek:nConnected Established media channel for Ext.101: remote=192.168.2.4:5004; local=192.168.2.6:7030
    13:23:14.906 StratInOut::eek:nConnected Call from Ln:10001@Broadvoice2 to Ext.101 is established
    13:23:08.234 ??: from 'PhoneServer:0/MediaServer':DTMF detection off on EP:0000005D@
    13:23:03.625 CallLegImpl::eek:nConnected Established media channel for Ln:10001@Broadvoice2: remote=147.135.20.248:10164; local=67.53.129.195:9000
    13:23:03.609 CallConf::eek:nIncoming Incoming call from Ln:10001@Broadvoice2 to sip:2627371045@192.168.2.6
     
Thread Status:
Not open for further replies.