Digital Receptionist_calls timeout

Discussion in '3CX Phone System - General' started by chrisjr, Apr 25, 2007.

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  1. chrisjr

    Jan 23, 2007
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    I did get both inbound and outbound calls to work correctly with BroadVoice. But I'm having problems when I use a digital receptionist. Every time I use one it will answer the call for me but then hangs up 10-15 seconds later. This is not due to the timeout feature. At least I don't think so. I've change the timeout to 30 seconds and also specified the ring group to go to if no action is taken. But after 10-15 seconds it will just disconnect my call. If I do press 1 or 2 it will ring me to the ring group but still disconnect after 10-15 seconds (10-15 seconds after digital receptionist picks up). I've pasted my server log below as well. Does anyone have any suggestions??

    13:23:20.296 StratLink::eek:nHangUp Call(C:26): got Hang-Up from Ln:10001@Broadvoice2; reason: BYE
    13:23:14.906 CallLegImpl::eek:nConnected Established media channel for Ext.101: remote=; local=
    13:23:14.906 StratInOut::eek:nConnected Call from Ln:10001@Broadvoice2 to Ext.101 is established
    13:23:08.234 ??: from 'PhoneServer:0/MediaServer':DTMF detection off on EP:0000005D@
    13:23:03.625 CallLegImpl::eek:nConnected Established media channel for Ln:10001@Broadvoice2: remote=; local=
    13:23:03.609 CallConf::eek:nIncoming Incoming call from Ln:10001@Broadvoice2 to sip:2627371045@
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