Digital Receptionist_set up voice mail for the prompt

Discussion in 'CRM / Helpdesk / App Integration' started by Les Saland, Feb 7, 2017.

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  1. Les Saland

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    My automated attendant has more than one prompt going to one extension.

    How do I set up a voice mail for the prompt and not the extension? i.e. sales is prompt 2 and admin is prompt 5 but both go to ext 102..

    The vmail message for prompt 2 should be different than the vmail message for prompt 5
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi @Les Saland,

    You need to create 2 extensions for that, so you have 2 different voice mail boxes.

    Kind regards.
     
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