direct dial in and out

Discussion in '3CX Phone System - General' started by erez, Dec 25, 2011.

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  1. erez

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    Hi,

    I am using 3CX as a sip proxy server, for my Office PBX.
    I had two oif the NCP extensuion connected to the 3CXm and twi iphones clients to connect to the 3cx

    My current problem or shoul I say inconvinience is that I need to dial 9 from my iphone to access the other extensions on my office PBX and another 9 to dial outside calls from that PBX.

    Is there a way to configure the 3cx extensuon to dial an outside number (in my case the old pbx) without the "9"? I am clear that this would prevent direct dialing between the 3cx extensuions but this would be handled by the old pbx.

    Thanks

    Erez
     
  2. eagle2

    eagle2 Well-Known Member

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    The answer is YES.
    Have a look at administrator's guide first and create outbound rules to suite you (insert necessary digits).

    Regards
     
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  3. erez

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    Thanks; I have succesfuly done that. Hope this would not be considered as rude or inappropriate but I have asked another question regarding prioritizing thes outbound rules as a new topic, newbieslike my self considered.

    Much Obliged

    Erez
     
  4. eagle2

    eagle2 Well-Known Member

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    Outbound rules are executed in order first to last until a match is found. Further rules are ignored. Hope this helps.

    Regards
     
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