Direct SIP routing

Discussion in 'Ideas' started by Amfrontier, Jul 17, 2017.

  1. Amfrontier

    Joined:
    Jul 17, 2017
    Messages:
    1
    Likes Received:
    0
    I've run into a need to allow Direct SIP calling into an IVR. Currently Direct SIP only works with extensions that have a SIP ID specified.

    Either:
    Add SIP ID and Direct SIP support to IVR, Ring Groups, Queues, etc. OR
    Add Direct SIP Inbound rules to manage the same.

    My current workaround is to set up a fake extension with the SIP ID, then forward that to the real destination. It's ugly, prone to error, and wastes extension numbers.