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Disabled PBX deliver audio but it does not seems to working properly.

Discussion in '3CX Phone System - General' started by aslam, Jun 22, 2016.

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  1. aslam

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    Disabled PBX deliver audio in 3cx (both gateway and Ext) but it doesn't seems to be working with Grand stream PSTN gateway. When I make ext to ext, audio delivers IP to IP but when I make external calls, audio still delivers from 3CX server. What could be the reason?
     
  2. lneblett

    lneblett Well-Known Member

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    Re-invites?
     
  3. aslam

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    How to re invite?
     
  4. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    In the GW Settings in the Management Console, above the "PBX Delivers Audio" option. Personally I recommend having "PBX Delivers audio" enabled for GWs and options "Support Re-Invite" and "Support Replace" disabled.

    Also note that if an extension makes a call out through a GW, even if only 1 of the 2 has "PBX Delivers Audio" enabled, the audio will still be proxy'd though the 3CX Server.
     
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