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- Jun 29, 2013
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If an extension's voicemail is disabled, but the forwarding rules are set to send the call to voicemail, the caller hears a message that the voicemail has been disabled, and then the call just disconnects.
In this situation, is there a way to have the call re-routed instead of just killing the call? Perhaps it can be re-routed to a digital receptionist or somewhere else? Anything is better than just killing the call, requiring the caller to call back just because he entered the wrong extension.
Thanks for any input or help on this.
In this situation, is there a way to have the call re-routed instead of just killing the call? Perhaps it can be re-routed to a digital receptionist or somewhere else? Anything is better than just killing the call, requiring the caller to call back just because he entered the wrong extension.
Thanks for any input or help on this.