disconnect a call after a defined time

Discussion in '3CX Phone System - General' started by cnf, Aug 27, 2012.

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  1. cnf

    cnf

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    Hi

    I have a possible customer who needs this special feature: He needs to disconect a ongoing call after a specific (he defines it) amount of time. On any user defined phone. Do any one knows if and how is it possible to do it?

    Thanks

    Virginio Reis
     
  2. leejor

    leejor Well-Known Member

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    I have never seen a disconnect feature, of that sort, on a set. There are provisions to disconnect a PSTN line (in a gateway)if there is silence for a predetermined time, but most people on a phone call don't want it to drop in the middle of a conversation.
     
  3. cnf

    cnf

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    Sorry, could not edit my post to better explain what I need...
    It is better described as a prepaid call. In manner of fact that is what I need.

    Thanks
    Virginio Reis
     
  4. leejor

    leejor Well-Known Member

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    Telephones, of any sort, are not normally designed to disconnect after a given time. You are trying to implement a specific type of service, that is going to require equipment (or software) designed for your application.
     
  5. cnf

    cnf

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    was just hoping that there was something similar to the prepaid applications for asterisk

    Thanks anyway
     
  6. Cynthia Slade

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    There is nothing built in to Asterick for prepaid calling - there is 3rd party software and probably some 3rd party software of those would work with 3CX.
     
  7. lneblett

    lneblett Well-Known Member

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    There is a setting within 3CX that sets the maximum duration that a call can last. Once the time period has been reached, 3CX drops the call. I doubt that this is really what you want as the setting is applicable to all calls and is not selectable to a given extension.
     
  8. cnf

    cnf

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    Thank You Guys

    I got a c# programmer and we (he) will try to write an application to control any sip PBX

    Thank You
     
  9. pat71

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