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disctinctive ringtones V11 tiptel IP 286

Discussion in '3CX Phone System - General' started by computer100, Oct 15, 2012.

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  1. computer100

    Feb 17, 2012
    Likes Received:
    Hello *,

    we are using tiptel IP 286 phones (Firmware Version, Hardware Version and the V11 SP1 of 3CX. The release notes of V11 are saying:
    But I can not find any way to get this to work.

    I found some hints in the config-export of the telephone like:
    [ AlertInfo0 ]
    path = /config/Setting/Setting.cfg
    Text = 
    Ringer = 1
    [ AlertInfo1 ]
    path = /config/Setting/Setting.cfg
    Text = external
    Ringer = 2
    [ AlertInfo2 ]
    path = /config/Setting/Setting.cfg
    Text = international
    Ringer = 3
    [ AlertInfo3 ]
    path = /config/Setting/Setting.cfg
    Text = national
    Ringer = 4
    [ AlertInfo4 ]
    path = /config/Setting/Setting.cfg
    Text = local
    Ringer = 5
    [ AlertInfo5 ]
    path = /config/Setting/Setting.cfg
    Text = queue
    Ringer = 6
    [ AlertInfo6 ]
    path = /config/Setting/Setting.cfg
    Text = ivr
    Ringer = 7
    But there seems to be no way that 3CX uses those different ring tones.

    So, what will be the way to get this work WITHOUT uploading the internal phonebook to every telephone and assign a special ring tone for those numbers like we did with the V10 (first phone: Contacts->Local Directory->Contacts, Name, Office Num, Ring->Add; deploy to other phones by XML import)

    Found some help for snom phones here but nothing for tiptel or Yealink (Yealink SIP-T28 seems to be identical).

    Or will this be automatically be done if everything from here http://www.3cx.com/blog/voip-howto/caller-id-processing-distinctive-ringing-alert-info/ is done correctly? Because then we will have to look into this once again...

    Thanks for any help!

    Kind Regards
    M. Abraham
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