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Display contact name from API

Discussion in 'CRM / Helpdesk / App Integration' started by Marco.vanMaanen, Oct 4, 2017.

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  1. Marco.vanMaanen

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    Best,

    I have set up the CRM intergation api (with the 3CX Integration Template)
    And I'm getting a correct result back from our database with only the name of the contact that is calling.

    But now I whant to show that name in the call information screen.
    How can i only update the caller infotmation on screen from the 'findContact' function in the plug-in.

    I can't seem to find the correct way to set the: display name in 3cx..
    Can someone help me out ?

    Many thanks!
    Greetings,
    Marco.
     
  2. Andreas Paradisiotis

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    Hello Marco.vanMaanen

    This is not possible in 3CX Client for Windows

    Thanks
     
  3. Marco.vanMaanen

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    Hello Andreas Paradisiotis,
    Alright, can you tell me what is posible ?
    Something that comes close ?
    name and number or in a other order ?
    maby with call control ?

    Thanks!
     
    #3 Marco.vanMaanen, Oct 5, 2017
    Last edited: Oct 9, 2017
  4. Marco.vanMaanen

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    Or does the call information screen refresh when you add the contact to the 3cx phonebook ?
    So the name is displayed that way ?
    is there a method for this ?

    Thanks!
     
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