If an internal user is calling another internal user, and that call gets picked up by a different user, the calling phone still displays the person they called as opposed to the person who picked up. I'd instead like the phone to display the name of the person who picked up the call. Is this possible? I raised this query a couple of months ago but I've since made a discovery. The 3CX Client works - ie, when a call is picked up by someone else, it displays this in the client. But our Fanvil X4 phones do not. This leads me to believe the server is sending the reinvites but for whatever reason the Fanvil isn't working correctly. Any ideas?