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Display who picked up call

Gav

Joined
Oct 3, 2017
Messages
46
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8
If an internal user is calling another internal user, and that call gets picked up by a different user, the calling phone still displays the person they called as opposed to the person who picked up.
This causes confusion at the dialling end because they assume they're talking to the person they originally dialled.

Could we alter the system to make phones display who picked up the call?
 
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Reactions: ITW and GBERBER
Upvote 18
Hi,

yes, only the pickup Person sees the Extension what was calling.
So, i confirm the have this Feature.

Bye
Timm
 
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Yes the caller should be able to see the user that has picked up. It needs fixed.
 
+1
 
+1
 
Maybe I didn't understand - the described issue it's not a consequence of "support replaces/re-invite" not being enabled?
 

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