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Distintive Ring Tones

Discussion in '3CX Phone System - General' started by ulises, Mar 20, 2012.

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  1. ulises

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    Hello, I have a client that wants a distintive ring for inside calls and outside calls.
    They used to have a Nortel and when a call came from an inside extension it had a ring tone, and when a call came from outside it had a different ring tone.

    Would that be possible with the 3CX Small Business without Call Center Module?
     
  2. leejor

    leejor Well-Known Member

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    Haven't seen anything yet where you can check the trunk group to say "use outside ring with this group" .

    There is this, which appears to base it on caller ID.

    http://www.3cx.com/blog/voip-howto/caller-id-processing-distinctive-ringing-alert-info/

    http://3cx.ideascale.com/a/dtd/Distinctive-ring-tone/73566-9854
     
  3. KerryG

    KerryG Active Member

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    This is not possible today.
     
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