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Distorted Voice Mails

Discussion in '3CX Phone System - General' started by ohgr1916, Mar 13, 2014.

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  1. ohgr1916

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    Hi

    Could anyone help with this please.

    All voice mails that are left on the PBX are distorted and hard to understand, whereas all voice calls sound fine.

    Any ideas how I resolve this ?

    Many thanks

    Sean
     
  2. leejor

    leejor Well-Known Member

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    It very well may be a hardware issue on the server. What about recorded outgoing messages for the mailboxes, do they sound OK? Queue messages?

    Do you get the same problem if a voice message is left from another extension, or just from outside callers?
     
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