Diverting incoming PSTN call / Calling network extension

Discussion in '3CX Phone System - General' started by fentyler, Feb 12, 2012.

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  1. fentyler

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    Hello. I’m a 72 year old telephony ‘Newbie’ but have volunteered to install a 3CX based system in our Community Centre (Shropshire, England)

    Here at home I have a ‘sandbox’ setup with a single PSTN line; 3CX v10 installed on a PC (XP SP3) and a Linksys SPA3102 gateway. There is an analogue phone connected to the SPA3102 and a Cisco 7940G (SIP) on the local network.

    I’ve now achieved my primary objective of making outbound PSTN calls with either phone and to receive incoming calls on the analogue phone. I can also call the analogue phone (ext. 200) from the SIP phone (ext. 201) but not vice versa.

    I would now like to be able to divert incoming calls to the IP phone, and to call the IP phone from the analogue phone.

    I’d be very grateful for some helpful pointers !

    Fen
     
  2. jpillow

    jpillow Well-Known Member

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    To divert all incoming calls to the IP phone you simply have to go into the 3cx console and --->port/trunks status--->office hours click the connect to extesion xxx (whatever extension the ip phone is located) and do that for all ports.
     
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