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DND turning on

Discussion in '3CX Phone System - General' started by TSlocum, Mar 8, 2016.

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  1. TSlocum

    TSlocum New Member

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    Ever since v14 SP3, some of our Cisco phones are randomly getting stuck in DND. I've noticed that when you set DND on the phone, it now announces it and actually puts it in DND on the system and not just locally on the phone itself like before, which is good. The problem I've run into is that phones that go into DND this way sometimes do not come back to Available status when the button is pressed. Any ideas why this might be happening or how to fix it?

    Cisco SPA514g phones in 7.5.5 with the default templates.
     
  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    What Cisco phones are you using and what firmware are they on? Also are the templates you are using the default one?
     
  3. TSlocum

    TSlocum New Member

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    Cisco SPA514g phones in 7.5.5 with the default templates. Sorry, I should have specified this in the OP.
     
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