Do I Need active maintenance to upgrade?

Discussion in '3CX Phone System - General' started by Haeyl, Dec 12, 2016.

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  1. Haeyl

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    Question in the title, the maintenance license on my company's 3CX v14 has run out. Now my director is wanting to upgrade to v15 but I've just heard that waithout a license you cannot upgrade. Can't we just buy the upgrade?
     
  2. CentrexJ

    CentrexJ Member

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    To upgrade you need your maintenance to be current. If you are more than two months past the maintenance period of your license you can purchase a "version upgrade" which will bring you back to the latest version with 1 year of active maintenance. Going forward you should always purchase the annual maintenance. Maintenance is approx 25% of base license cost and Version Upgrade is about 80% of base license cost.

    http://www.3cx.com/ordering/pricing/upgrades/ look for "Version Upgrades".
     
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  3. Haeyl

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    thanks for the link, I've looked at that before. Our maintenance license is most certainly out of date (before my time or I would have made sure they kept it active). Our system is version 14 with 4 sim calls, am I right in assuming that upgrading to 15 would cost 179 Euro?
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    I think that asking for prices in the forum will not serve you well as you could get wrong information. Make a call to our sales department in the number found in the link. They will be able to offer you far more details http://www.3cx.com/company/contact/
     
  5. Haeyl

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    cheers, will do
     
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