Hi, I think it is great that 3cx V14 does integrate the "Do not Disturb" functionality of the IP phone (desk) and the 3cx-phone (softphone). http://www.3cx.com/blog/voip-howto/do-not-disturb/ As fas as I know the integration is one way at the moment: If you press DND on the phone the status "Do Not disturb" is set in 3cx" and the phone does show the DND Icon/LED (depending on phone model). But the phone doesn't show DND, if the status is changed on the pbx (e.g. via a softphone or via office hour rules). This is the way it is, or do I miss something? We are just migrating to V14. The pbx has the login and IP of the phone and could change the status to DND, so the phone would show (or stop showing) the DND status. I am not saying it's easy to implement. 3cx could push the current state of art of open standards pbx of integration of presence status with IP phones. One more topic: Maybe you could do the same for a "transfer" status. IP Phones are able to send dialcodes (or do something else) if the "transfer" key is pressed. And they show a "status symbo"l just like DND. If 3cx could provide a similar functionality and assign a third status to the "transfer" key, common on IP phones, maybe "away". This way phones would support the switching between 3 different stati, without any modifications by the phone manufactures needed. I am thinking about a "idea" post, but I want to get some feedback first.