Do Not reference "in office" anywhere when 3CX is hosted

Discussion in 'Ideas' started by the60, Nov 29, 2017.

Do Not reference "in office" anywhere when 3CX is hosted 5 5 9votes
5/5, 9 votes

  1. the60

    the60 New Member

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    3CX references "in office" for links to reports, webclient, etc.

    when a 3CX is hosted, there should never be any reference to "in office" Vs. "out of office" for links, downloads, webclient, even 3CX client.

    Hosted systems are never on the LAN.

    Users don't understand this differentiation and it's confusing.

    Lastly, tweaking email templates repeatedly is not practical.
     
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  2. Nathan Boyd

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    This is a good point, a simple "Is this system hosted" and/or a check for the common hosting platforms (OVH, AWS, GCP, etc) during the initial Text/Web setup could easily take care of this. A separate set of templates that don't reference "in office" at all could be utilized instead.
     
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  3. Silly English Kniggit

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    That's quite a good idea!
     
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  4. accentlogic

    accentlogic New Member

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    +1.

    A simple checkbox in Settings, PBX or Network would be sufficient - and then add an IF to the email templates.