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Do not send Missed Call email from Shared Parking extensions

Discussion in 'Ideas' started by mcbsys, Jun 23, 2017.

  1. mcbsys

    mcbsys New Member

    Joined:
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    This pertains to version 15.5 with no service pack.

    If a customer calls me and I miss the call, I want to receive an email even if the customer does not leave a voicemail. So I have enabled missed call notification for my extension.

    If I park a call and forget about it, I've configured the system to call me back once per minute.

    If I don't pick up when I get the Shared Parking callback (maybe because I am on the phone), I get an email--presumably one email per minute:

    From: Ext.SP1
    To: "105" - "Mark" "Berry"
    Received: "2017-Jun-23 12:22:32"
    Ringing:"00:00"​

    Do not send a “missed call” email when the call is from a Shared Parking extension (or perhaps from any system extension).
     
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