Does 3CX Park Call Ring Back Question

Discussion in '3CX Phone System - General' started by natests, Aug 30, 2012.

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  1. natests

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    Does the 3cx system have a distinct way of notifying the person that parked the call that the call was a abandoned parked call?

    Thanks,

    Nate
     
  2. craigreilly

    craigreilly Well-Known Member

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    You can set Shared Parks to ring back to the person who parked it, or another location (ie: Receptionist) after so many seconds - configured by the admin.
     
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  3. natests

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    Thanks Craig. Let me re-phrase, will the receptionist know that the call was parked? For example, Call comes into the receptionist, the receptionist then parks the call. After X amount of seconds or minutes the call rings back. Does the shared park button flash or does the ring change from a "normal" incoming call ring. Or will the receptionist think it is a normal incoming call?
     
  4. craigreilly

    craigreilly Well-Known Member

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    My screen shows the Original CallerID when it rings back to me
    and the BLF that it is parked on does not Blink.

    It would be nice for the callback to show "SPx - Caller ID Name" or something - similar to how they rewrite the Caller ID for Ring Groups.
     
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