Does the mic auto gain?

Discussion in 'Windows' started by dsummer, Jan 10, 2011.

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  1. dsummer

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    Does 3CXPhone auto gain the mic? In a few successful calls, sometimes the recipient cannot hear me loud enough. It's afterwards that I notice the mic level is set to low Windows internal value instead of "63".
     
  2. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Hi,

    The mic volume setting is directly linked to Windows's mic volume slider in your sound settings.
    Increasing/decreasing mic from windows will directly affect your mic volume on the 3CX VoiP phone.
     
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  3. dsummer

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    Ok, thanks!

    One way to find your optimal mic level is to launch Skype and Windows mic properties, enable "Automatically adjust microphone settings" in Skype, say a few things and observe the value/slider in mic properties. Jot it down and set the level after you quit Skype.
     
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