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Domain name versus IP address on external PBX address

Discussion in 'Android' started by ddywz, Aug 16, 2013.

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  1. ddywz

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    I have a domain name I use to connect externally on my LAN server. When I use the domain name on "External PBX address" phone registers fine and says "On Hook" but when I dial an extension I get "Call failed, forbiden" Does this setting accept DNS name or is designed only for IP addresses? Is there a way to use DNS name instead of IP addresses? I don't have a static external IP that's why I'd like to use the domain name if I can. Is this supported?

    Thanks,
     
  2. leejor

    leejor Well-Known Member

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    You problem is that you haven't yet told 3CX what it's Domain Name is, so it does not recognize a call, to the name, as being valid.

    You need to put it in to :

    Settings/Advanced/Settings for Direct SIP calls/Local SIP Domain
     
  3. ian.watts

    ian.watts Active Member

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    Indeed, had a "duh" moment when I set up a config on Amazon Web Services and one of my domains for the SIP host.
     
  4. ddywz

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    Thanks! All is working fine now using DNS names after I visited those settings.
     
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