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Dont install polycom firmware 4.0.5.4853

Discussion in '3CX Phone System - General' started by netswork, Feb 21, 2014.

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  1. netswork

    netswork Active Member

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    I would not recommend installing 4.0.5.4853 labeled 4.0.5c on the polycom site. Having issues at two locations. Currently downgrading to 4.0.5.4233 labeled 4.0.5 on the polycom site. Phones are locking up, going unregistered or getting fast busy when trying to dial out.
     
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  2. netswork

    netswork Active Member

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    appears others are having trouble as well in the polycom forums.
     
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  3. sigma1

    sigma1 Active Member

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    Not having any issue with that. We have a call center on it.
     
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  4. netswork

    netswork Active Member

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    Interesting. I have two seperate installs where 550s and 650s have started locking up or getting fast busy. Reboot them and they work for a little while.
     
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  5. netswork

    netswork Active Member

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    Sigma1,

    Are you using shared park BLF's or BLF's at all? i downgraded to 4.0.3 which resolved my issues. One of the 650's would not work with a new plantronics headset. Polycom support had us upgrade to 4.0.6, same issue. The phone stops working after a while...you can dial numbers but nothing happens and you cant receive calls. Downgrade to 4.0.3 and the problem goes away but the headset doesn't work.
     
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  6. netswork

    netswork Active Member

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    I have found a few others having this same trouble with 3cx and with asterisk. Seems there is some sort of memory leak bug in the new firmware when using BLF's on the phones. If you remove BLF's the problem goes away...So far its not resolved because the new 4.0.6 firmware has the same issues.
     
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