Door phone dialer compatibility with 3CX

Discussion in '3CX Phone System - General' started by teldata1, Mar 3, 2017.

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  1. teldata1

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    We're proposing a 3CX system to a client with a door-phone dialer that dials a 10 digit phone number, the 10 digit phone number is routed to the phone system and the user presses a digit on the keypad to create a DTMF tone to unlock the door strike at the front door. Will this dialer be compatible with 3CX? We're proposing Yealink T4x series phones as well.
     
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  2. JasonNadeau

    JasonNadeau Member

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    Yes. As far as 3cx is concerned it's just a regular phone call coming in. If that doesn't work, that same system would have dtmf issues in conference bridges and ivrs as well ..
     
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  3. leejor

    leejor Well-Known Member

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    Any incompatibility issues would arise because of the ATA chosen, or it's configuration. There should not be problems, but some "tweaking" may be required. There are a number of VoIP Door control units available. If you are staring from scratch and not adapting to an in use system, you might want to investigate.
     
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