Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Double ringing

Discussion in '3CX Phone System - General' started by jdcstephens, Aug 3, 2011.

Thread Status:
Not open for further replies.
  1. jdcstephens

    Joined:
    Aug 3, 2011
    Messages:
    1
    Likes Received:
    0
    I am not sure where to ask for help. I currently am using the 3CXPhone on my computer and every time I make an outgoing call it immediately starts ringing, and once the call reaches whoever I am trying to call and their phone rings, I can hear that as well, so there are two different ringtones. Is this something that I can fix?
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,116
    Likes Received:
    329
    I haven't looked at it in the most recent versions, but, there used to be an option, something like Enable Advanced Audio?, something to that affect. When enabled it gave a false, British style, ringback tone immediately after sending the digits.
     
  3. eagle2

    eagle2 Well-Known Member

    Joined:
    Apr 27, 2011
    Messages:
    1,085
    Likes Received:
    11
    This is a kind of simulated dialtone or ringback tone.
    Try to switch off 'NoEarlySounds' (set to '1') in configuration file.

    Regards
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.