Double Templates

Discussion in '3CX Phone System - General' started by MiddleTommy, Mar 24, 2014.

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  1. MiddleTommy

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    I tried to customize the dial plan for my Cisco SPA 504G phones and saved a new template. Now all cisco phones have two templates in the Settings -> Provisioning Templates and new phones will not register with the system. How can I get back to one template for each phone?
     
  2. carolinainnovative

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    When you customize templates, you will end up with two or more templates for each phone. Make sure you have followed the instructions here:
    http://www.3cx.com/blog/docs/phone-provisioning-templates/

    Specifically, under "Cloning a phone template for particular needs" - make sure you've modified the names of the phones under the under the <models> tag as so:

    Code:
    <models>
          <model ua="SIP-T32G">Yealink T32 - Custom</model>
          <model ua="SIP-T38G">Yealink T38 - Custom</model>
    </models>
    Then, they should show up properly under the provisioning tab and new phones should be fine.

    What, specifically, did you modify in your templates?
     
  3. MiddleTommy

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