DropCall not clear ActiveCalls

Discussion in 'CRM / Helpdesk / App Integration' started by cherepaxa, Oct 23, 2017.

Thread Status:
Not open for further replies.
  1. cherepaxa

    Joined:
    Sep 26, 2017
    Messages:
    7
    Likes Received:
    0
    Hello, there was a problem with the incoming call. API
    When the income call is down and the .DropCall (list.CallID) is run, the call to the handset goes down, but this call still remains in ICallTriggerService.ActiveCalls, and the repeated DropCall (list.CallID) does not work. At the same time, if this is an outgoing call, then the call is terminated correctly and ICallTriggerService.ActiveCall does not contain a completed call. Please help to solve the problem.
     
  2. cherepaxa

    Joined:
    Sep 26, 2017
    Messages:
    7
    Likes Received:
    0
    + ActiveCalls set free when reboot 3cx client
     
  3. cherepaxa

    Joined:
    Sep 26, 2017
    Messages:
    7
    Likes Received:
    0
  4. cherepaxa

    Joined:
    Sep 26, 2017
    Messages:
    7
    Likes Received:
    0
    + In comming call in call-centr mode
     
  5. cherepaxa

    Joined:
    Sep 26, 2017
    Messages:
    7
    Likes Received:
    0
    Ok. Have some research.
    When i set incom call when calling i have 2 active connection whith same ID. When drop call - one connection hide, and one connection still show. When i do it without call centr (create incoming rules). I have one connection when calling and after calling active list of call - clear.
    Somebody read this?
     
Thread Status:
Not open for further replies.