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- Feb 3, 2011
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Hi,
We have a small but really annoying problem.
When our server was on version 11 our server was in our office and this worked fine, since we have upgraded to version 12 and relocated our server in a data center this issue will not work.
Extension 100 on our system is an VOIP intercom for our gates, when pressed from the outside all phones ring including 2 mobiles that are setup. Any phone can answer and speak both ways which is great. The problem is when the hash button is pressed the gates should release. If we press hash on any grandstream phone in our office which is connected by the proxy manager the gates release fine, when we press the hash on a mobile this does not work.
As stated above it worked before we move the server and upgraded.
I have tried loads of settings and I'm not at a brick wall.
Any help would be great.
Many thanks
Paul
We have a small but really annoying problem.
When our server was on version 11 our server was in our office and this worked fine, since we have upgraded to version 12 and relocated our server in a data center this issue will not work.
Extension 100 on our system is an VOIP intercom for our gates, when pressed from the outside all phones ring including 2 mobiles that are setup. Any phone can answer and speak both ways which is great. The problem is when the hash button is pressed the gates should release. If we press hash on any grandstream phone in our office which is connected by the proxy manager the gates release fine, when we press the hash on a mobile this does not work.
As stated above it worked before we move the server and upgraded.
I have tried loads of settings and I'm not at a brick wall.
Any help would be great.
Many thanks
Paul