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DTMF Problems with outgoing voip provider

Discussion in '3CX Phone System - General' started by Powermage, Apr 4, 2008.

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  1. Powermage

    Powermage New Member

    Mar 19, 2008
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    We have installed the 3cx voip server and are bussy with being an partner.
    we are using since today solcon as our primary voip provider, but when i use them for my outgoing route the DTMF seems to go wrong.
    the server log shows:

    12:46:13.852 MediaServerReporting::DTMFhandler [MS211000] C:42.1: client-phone-ip:57444 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.

    and the other side is not recieving it, but when i add one of the sip lines om the phone (snom 320) the DTMF is working very well. what can we do about that?
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