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- Feb 25, 2015
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Hi, All!
I use 3CX version 15 Pro 8SC, and have a problem with my dialings.
My Voice Provider want to send:
-for national calls - in format “0+NDC+SNB” in my case 088xxxxxxx, where 88 is region code and xxxxxxx is a client number
-for international calls - 00 CountryCode RegionCode ClientNumber in my case 0035988xxxxxxx, where 359 is a country code, 88 is a region code and xxxxxxx is a client number.
But users of the PBX use there Smart Phones and there the saved phones are in format +35988xxxxxxx.
I set to use "Process E164 Numbers"
set my country code, choose "Remove if same Country"
and set "International Dial Code" 00
With this configuration I can dial international call with two type of dialing (004488xxxxxxx and +4488xxxxxxx), but when I dial national call in format +35988xxxxxxx the pbx send to my provider 88xxxxxxx without 0 and i can't dial.
It is fixed with adding 0 with "Add Prefix", and I can dial national calls in two formats (+35988xxxxxxx and 088xxxxxxx), but international calls can be dialed only in format 0044xxxxxxx, when I dial +44xxxxxxx, pbx send to my provider 00044xxxxxxx and call is failed.
Can I add prefix just for national calls or some other way to fix my problem?
Thank You
I use 3CX version 15 Pro 8SC, and have a problem with my dialings.
My Voice Provider want to send:
-for national calls - in format “0+NDC+SNB” in my case 088xxxxxxx, where 88 is region code and xxxxxxx is a client number
-for international calls - 00 CountryCode RegionCode ClientNumber in my case 0035988xxxxxxx, where 359 is a country code, 88 is a region code and xxxxxxx is a client number.
But users of the PBX use there Smart Phones and there the saved phones are in format +35988xxxxxxx.
I set to use "Process E164 Numbers"
set my country code, choose "Remove if same Country"
and set "International Dial Code" 00
With this configuration I can dial international call with two type of dialing (004488xxxxxxx and +4488xxxxxxx), but when I dial national call in format +35988xxxxxxx the pbx send to my provider 88xxxxxxx without 0 and i can't dial.
It is fixed with adding 0 with "Add Prefix", and I can dial national calls in two formats (+35988xxxxxxx and 088xxxxxxx), but international calls can be dialed only in format 0044xxxxxxx, when I dial +44xxxxxxx, pbx send to my provider 00044xxxxxxx and call is failed.
Can I add prefix just for national calls or some other way to fix my problem?
Thank You