Hi, I have a customer who is running 3CX v14 SP3 with 20 DID’s Each DID has its own internal extension. All is working well. Now he wants that incoming calls on all DID's will hear the same welcome massage and then forward to the extension, so I created 20 IVR’s all with the same wav file and put the IVR’s between the inbound routes and extensions. Something like: DID 1 -- IVR 1 say "Hello" -- Ext 111 DID 2 -- IVR 2 say "Hello" -- Ext 112 DID 3 -- IVR 3 say "Hello" -- Ext 113 and so on... But there must be an easier way to accomplish that. Does somebody know how to do this, or push me into the right direction? Thanks.