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Easy Speed Dial

Discussion in 'Ideas' started by trenove, Jul 29, 2016.

Easy Speed Dial 5 5 12votes
5/5, 12 votes

  1. trenove

    Joined:
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    I installed 3cx in a company having an old asterisk, with a speed dial phonebook od over 450 entries.

    I followed this guide to create speed dials in 3cx.
    http://www.3cx.com/blog/voip-howto/spee ... und-rules/.

    The problem is we did this operation for more than 450 times. The person who did this has gone :)

    Now i am asking the ability to
    - ability to import speed dials loading them from a CSV or EXCEL file
    - ability also to export the list
    - ability to order the list aby speed dial

    maybe speed dial should be in a separate management and not in the outbound routes ?
    For example, why not define a "prefix" for speed dial, for example "4"
    Then import the list via csv, and the numbers will be example 300 to call 0123456789
    So when user dial 4300 (4+300) the 3cx will dial 0123456789


    What described is regarding v14, but checking V15, it seems the same. Please do something to let us have a better speed dial system

    Thank you
    Davide
     
    Leon Zetekoff likes this.
  2. etccomputerland

    Joined:
    Jul 1, 2016
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    I second this request. I have just installed a 3CX system with over 100 "speed dial" rules. It would be nice if this could be incorporated into the contact lists as well.
     
    JakeC likes this.
  3. Aytek Aydogan

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  4. IT_S

    Joined:
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    Hello,

    Same request.
     
  5. Christian Badertscher

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    I would really appreciate this. I can't understand that this is not a feature.
     
    JakeC likes this.
  6. Dominik Oelmaier

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    +1
     
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  7. Leon Zetekoff

    Leon Zetekoff New Member

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    +1
    I am in need os a SIMPLE speed dial whereby it can be used from an IVR, internally, anywhere. The Speed dial via outbound rules is a total manual operation to define on every phone PLUS it can NOT be executed from an IVR.

    Thanks leon
     
  8. Jeff Harlan

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  9. JakeC

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    +1 (and there are certainly many other users who would benefit from this too!)