Easy way to delete all messages for an extn?

Discussion in '3CX Phone System - General' started by jonh, Jun 23, 2010.

Thread Status:
Not open for further replies.
  1. jonh

    Joined:
    Jun 23, 2010
    Messages:
    2
    Likes Received:
    0
    Is there an easy way, without logging onto the handset itself, to delete all messages for a particular extention?

    Cheers,

    Jon
     
  2. dab

    dab

    Joined:
    Nov 1, 2009
    Messages:
    67
    Likes Received:
    1
    I've not tested it, but it should work ...
    Delete *.wav and *.xml files under C:\ProgramData\3CX\Data\Ivr\Voicemail\Extensions\XXX
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jonh

    Joined:
    Jun 23, 2010
    Messages:
    2
    Likes Received:
    0
    Thanks, this appears to have worked a treat!
     
  4. wzaatar

    Joined:
    Aug 1, 2007
    Messages:
    90
    Likes Received:
    0
    Tested before and it actually works. You beat me to it. :)

    I actually cleared out all the directory. There should be some counter of messages somewhere there. Don't know how 3CX internally 'counts' the number of messages. Maybe someone from 3CX can answer this question.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.