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- Aug 30, 2009
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Hi All
I have recently set up a pc running 3cx (free version) and I have linksys spa921 phones (14 of) connecting to 3 outside bt lines (Uk) via a Patton 4fxo pstn gateway
I had a complaint that on an external call (pstn) the person external said that the call volume is very quiet. I then turned up the handset input gain to 6 on all handsets which solved the problem.
This then created an echo problem on all internal calls which did not exist before.
Any ideas would be appreciated as customer is ready for removing the 3cx and trying something else instead !!!
John
I have recently set up a pc running 3cx (free version) and I have linksys spa921 phones (14 of) connecting to 3 outside bt lines (Uk) via a Patton 4fxo pstn gateway
I had a complaint that on an external call (pstn) the person external said that the call volume is very quiet. I then turned up the handset input gain to 6 on all handsets which solved the problem.
This then created an echo problem on all internal calls which did not exist before.
Any ideas would be appreciated as customer is ready for removing the 3cx and trying something else instead !!!
John