Elevate call to video

Discussion in 'Windows' started by metheridge, Oct 13, 2017.

Thread Status:
Not open for further replies.
  1. metheridge

    Joined:
    Dec 16, 2014
    Messages:
    12
    Likes Received:
    0
    Could someone please tell me how to find the "video button" that is supposed to be visible when two people are talking and you want to elevate your call to a video call. I have windows 7 machines that are running the latest version of the 3cx client for windows and both have cameras with microphones. I know they work because I have used them many times in web conferences. But no "Video Button" when in a phone call.

    thanks in advance

    On the latest version of 3cx
    15.5.5
     
  2. Marios Neophytou

    Marios Neophytou Support Team
    Staff Member 3CX Support

    Joined:
    Mar 1, 2016
    Messages:
    245
    Likes Received:
    12
    Hello @metheridge

    make sure that under Settings > Video Options the Video is enabled.

    Thank you
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. metheridge

    Joined:
    Dec 16, 2014
    Messages:
    12
    Likes Received:
    0
    iT IS
     
Thread Status:
Not open for further replies.