Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

email notification issues

Discussion in '3CX Phone System - General' started by 3CXusername, Oct 17, 2014.

Thread Status:
Not open for further replies.
  1. 3CXusername

    3CXusername New Member

    Joined:
    Jul 31, 2014
    Messages:
    183
    Likes Received:
    16
    Hello,

    Everything has been fine up until yesterday. I am having two issues:

    1. Missed call notification sent (on time) however when the call was NOT missed but answered. This doesn't always happen but noted 4 to 5 times.
    2. Missed call notification sent 11 hours after actual missed call. This only happened once. Other notifications are delivered on-time during same stretch.

    I am using my own internal Exchange server which checks out clean. 3CX v12 sp6.1.

    Troubleshooting, looking in "CallHistoryService.log" I see voicemail email logged but not missed call logs. Is there another location? Or is that only with Verbose logging?

    Also is there a 3CX email spool folder?

    thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.